Patient Guide
Information for appointments, examinations, follow-up and your visit.
Plan with confidence
Choose a service
Review the departments and treatment information.
Plan your visit
Speak to our team about your preferred consultation.
Find the hospital
Road / Avenue 8, Plot 13, Block M, Meradia, Banasree.
Keep the booking process simple
Choose your preferred service and date, then contact hospital staff. An online request does not create a confirmed medical appointment until hospital personnel respond.
Request a Preferred VisitAnswers to common patient questions
How do I book an appointment? +
Use the appointment page to prepare an enquiry by email, or call one of the hospital’s listed phone numbers. Confirm availability with staff.
Are all nine departments operating? +
Find department information and contact details together in the Services section.
Can I book a retina or cataract procedure directly? +
A specialist assessment is needed before deciding if a procedure is appropriate and when it should be scheduled.
Where can I find visiting hours?
Please contact the hospital for current visiting hours and patient assistance.
Where is the hospital located? +
Road / Avenue 8, Plot No. 13, Block M, Meradia, Banasree, Dhaka–1219, Bangladesh
When eye symptoms need attention
Sudden visual changes
Sudden loss of vision, flashes or a curtain-like shadow can require urgent medical assessment.
After a procedure
Follow individual instructions and return promptly for significant pain, worsening redness or reduced vision.
Diabetes & eye care
Routine retinal checks can help detect changes related to diabetes.
Need an eye-care consultation?
Our team can help you find the right service and request a preferred consultation.